Last Updated: 1 January 2026 About 12 minutes to read GDPR Compliant

Dakha88 Privacy Policy – Our Commitment to Protecting Your Data

Keeping every piece of your data secure at Dakha88 is our top priority. Read this Privacy Policy to understand how we use and protect your information.

256-bit SSL
Encryption
No Data Sales
Not to Third Parties
Your Control
Right to Erasure
Fully Transparent
Nothing to Hide
01 Introduction & Scope

Protecting the privacy of Dakha88 users is one of our core responsibilities. This Privacy Policy explains what information Dakha88 collects about you, how it is used, who it may be shared with, and how you can control your own data.

This policy applies to the Dakha88 website, mobile application, and all associated services. By creating an account or using the platform, you agree to this Privacy Policy.

In Brief: We collect only the information we need, never sell it, and store it with the highest level of security.

02 Information We Collect

Dakha88 collects two types of information – what you provide directly, and what is automatically gathered while you use the platform.

A) Directly Provided Information

Data Type When It Is Collected Mandatory?
Mobile NumberAt the Time of RegistrationYes
Full NameDuring KYC VerificationOn Withdrawal
National ID NumberDuring KYC VerificationOn Withdrawal
Date of BirthAt the time of age verificationYes
Payment AccountOn Deposits/WithdrawalsOn Transactions
EmailAt the Time of RegistrationOptional

B) Automatically Collected Information

  • Log Data: Login time, IP address, browser type, and operating system.
  • Device Information: Device model, screen size, and mobile carrier.
  • Purpose of Use: Which games are being played, for how long, and which pages are visited.
  • Transaction History: Records of deposits, withdrawals, and bets.
03 How We Collect Information

Dakha88 collects information through the following methods:

  • Direct Input: Through registration forms, KYC verification, and communications with customer support.
  • Automated Tracking: Platform usage data collected through cookies, web beacons, and pixel tags.
  • Payment Gateway: Financial information required when transacting via bKash, Nagad, or Rocket.
  • Third-Party Verification: Approved KYC providers for age and identity verification.

Dakha88 will never ask for your password or OTP via phone call or SMS. If you receive any such request, please notify us immediately.

04 How We Use Your Information

Dakha88 uses collected data solely for specific, legitimate purposes. Each purpose is clearly outlined below:

  • Account Management: To ensure secure registration, login, and account protection.
  • Service Delivery: For operating betting, gaming, and payment services.
  • Fraud Prevention: To detect suspicious transactions and account activity.
  • Legal Compliance: Meeting regulatory requirements and complying with KYC/AML rules.
  • Improvement & Analytics: Analyzing platform performance to improve the user experience.
  • Contact: To send important updates, security alerts, and promotional offers (with your consent).
  • Responsible Gaming: To detect unusual gaming patterns and provide timely support to members.

Dakha88 never uses your data for any purpose beyond those stated above.

05 Data Sharing & Disclosure Policy

Dakha88 does not sell your personal data. However, limited information may be shared with authorized third parties in specific circumstances:

Recipients Purpose Data Type
Payment ProvidersTransaction ProcessingPayment Information
KYC VerifierIdentity VerificationIdentity Document Information
Game ProvidersRunning Gaming ServicesUser ID
Law EnforcementLegal ObligationsPer Court Order
Audit AuthorityRegulatory ComplianceLimited Transaction Data

All third-party providers are contractually bound to meet Dakha88's strict privacy standards and may only use your data for the specified purposes.

06 Cookies & Tracking Technologies

The Dakha88 website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device.

Cookie Type

  • Essential Cookies: Used for login sessions, language preferences, and security. Disabling these cookies will prevent the site from functioning properly.
  • Performance Cookies: To analyze which pages are used most. No personally identifiable information is stored.
  • Functionality Cookies: To remember your preferences and settings.

Cookies can be disabled through your browser settings, though doing so may limit certain features.

07 Data Security Measures

Dakha88 employs industry-leading technology to safeguard your data. Our security measures are detailed below:

  • Encryption: All data is secured with AES-256 encryption. TLS 1.3 protocol is used for data in transit.
  • Server Security: 24/7 physical and digital security at our data centers.
  • Access Controls: Only authorized personnel have access to specific data.
  • Regular Audits: Regular audits conducted by third-party security experts.
  • Two-Step Verification: Two-factor authentication (2FA) for sensitive activities.
  • Payment Segregation: Payment data is stored in a separate, secured system.

While we maintain the highest security standards, no internet-based platform can guarantee 100% security. Please use a strong password to help protect your account.

08 Data Retention Period

Dakha88 does not retain your data indefinitely. Each category of information has a defined retention period:

  • Account Information: For the duration of account activity and for 5 years after closure (as required by law).
  • Transaction Records: 7 years (as required by financial regulatory authorities).
  • KYC Documents: 5 years after verification.
  • Log Data: 90 days.
  • Cookie Data: Deleted immediately upon expiry.

Once the retention period expires, Dakha88 permanently deletes your data using secure methods to ensure it cannot be recovered.

09 Your Rights

As a Dakha88 member, you have the following rights over your own data:

Right of Access
You may request to know what personal information we hold about you. Contact our support team and we will provide the details within 30 days.
Right to Rectification
You may request corrections to inaccurate or outdated information. This can be done via account settings or by contacting support.
Right to Erasure
You may request deletion of your personal data after closing your account. Some data may be retained to meet legal obligations.
Restriction of Processing
You can request that your data not be used for specific purposes, such as opting out of marketing communications.
Data Portability
You may request a download of your data in a standard format (CSV/JSON).
Right to Object
You may object to certain types of data processing. We will consider all reasonable requests.

To exercise these rights Help Center Contact us or email support@dakha88.ws.

10 Children's Privacy Protection

Dakha88's services are strictly for adults aged 18 and above. We never knowingly collect personal information from minors.

Age verification is carried out at the point of registration. If we receive evidence that data has been collected from a minor, the account will be immediately suspended and all associated data permanently deleted.

If you believe a minor is using our platform, please notify us immediately at support@dakha88.ws.

11 Privacy Policy Changes

Dakha88 may update this Privacy Policy due to technical changes, legal requirements, or business reasons. In the event of any changes:

  • For significant changes, an SMS notification will be sent to your registered mobile number.
  • The "Last Updated" date at the top of the page will be revised accordingly.
  • At least 14 days' notice will be given prior to any major changes.

Continued use of Dakha88 after any changes take effect will be considered acceptance of the updated policy.

12 Contact & Complaints

For any privacy-related questions, concerns, or complaints, please get in touch with us:

  • Email: privacy@dakha88.ws
  • General Support: support@dakha88.ws
  • Live Chat: Active 24/7, average response time 2–3 minutes
  • Help Center: dakha88.ws/help-center

Privacy-related complaints will receive a response within 7 business days and we will endeavor to resolve them within 30 days.

Our Commitment to Data Protection
Why Is Your Data Safe at Dakha88?
From technical safeguards to ethical commitments — we make sure every angle is covered
Military-Grade Encryption
Every piece of your data is protected using AES-256 encryption — the same technology used by banks and military organizations.
Data Sales Strictly Prohibited
Dakha88 never sells your information to marketing companies or any other third party. This is our unwavering commitment.
You Own Your Data
You have full rights to access, correct, or delete your data at any time. Submit a request whenever you need.
Regular Security Audits
Independent cybersecurity experts regularly audit Dakha88's systems to identify and address potential vulnerabilities.
Transparent Policy in Bengali
This Privacy Policy is written in plain language. No legal jargon or complex terminology has been used.
Fast Privacy Support
For any data-related concerns, our specialist team is available 24/7 to assist you.
Detailed Discussion

Dakha88's Privacy Policy – What Makes It Different from Others in Bangladesh?

When registering on an online platform, we often click "Agree" without reading the terms or privacy policy. But knowing how your personal data — your mobile number, national ID, and payment details — is being used is critically important. That's why Dakha88 has written this policy in plain, easy-to-understand language.

Many users in Bangladesh fall victim to cyber fraud because they don't verify which platform they're sharing their information with. Dakha88 uses the highest level of technical security to reduce that risk and is fully transparent about every reason it collects data.

Dakha88 takes extra care when it comes to payment information. bKash or Nagad numbers are stored solely for withdrawal processing and are kept on separate encrypted servers that regular staff cannot access.

Good to Know:

No Dakha88 employee will ever ask for your password, PIN, or OTP. Any such request should be treated as a potential scam.

Stay informed about your rights. If you believe your data is being misused, email us immediately at privacy@dakha88.ws. We will investigate promptly and take appropriate action.

Play with Confidence
Your Privacy Is Guaranteed – Join Dakha88

Dakha88 is committed to protecting your data. Play and bet in a safe, trusted environment.

18+ Only. Play Responsibly. Terms & Conditions Applicable.

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